Good Faith Estimate

You have the right to receive a "Good Faith Estimate" explaining how much your medical and mental health care will cost.  Under the law, health care providers need to give patients who don't have insurance, or who are not using insurance, an estimate of the expected charges for medical services, including psychotherapy and medication management services. 

You can ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.  Make sure to save a copy or picture of your Good Faith Estimate.  For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises/consumers.

Out-of-Network Services

All services provided are "out-of-network" for all insurance companies, meaning I do not bill insurances and only accept payment directly once services are rendered. However, certain insurances may reimburse out-of-network services. As such, I would recommend you complete the following steps to verify if you are elligble for out-of-network reimbursement:

Medicare & MassHealth

This clinical practice does not bill to, or accept payments from, Medicare (primary or secondary) or Medicaid/MassHealth. Because of this, I am prohibited by law from serving individuals who have these insurances, even if they are able to self-pay.

Culture of Safety

This clinical practice fosters high quality behavioral health care within a welcoming and safe environment. Discrimination or violence of any kind will not be tolerated to either the provider or patient. If you have any questions or concerns regarding your treatment, please do not hesitate to contact Dr. Daniel Gonzalez at contact@dgpsychiatry.com

You also have the option of filing a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by visiting https://www.hhs.gov/ocr/complaints/index.html. There will be no retaliation from this clinical practice nor will your behavioral health care be compromised for filing a complaint.

Appointment Cancellations & No-Shows

Appointments must be canceled or rescheduled 72 hours (3 business days) prior to the appointment time to avoid paying a no-show/cancellation fee.

Medication Refills 

During your telehealth appointment, we will ensure that you are prescribed sufficient medication to last until your next scheduled appointment. In the event that a refill is needed between appointments, all attempts will be made to send in refills on the day they are requested. However, please allow 1 to 2 business days from the time of the request. All prescriptions will be sent electronically to your preferred pharmacy in the state of Massachusetts.